![]() If you’ve enabled WiFi calling or HD calling on your phone, disable one or both and try to place a call over your mobile network.Though uncommon, it could be causing problems with your own phone calls. You should also disable or uninstall any applications you’re using that modify your calls, including Caller ID or call blocking apps. It’s possible a bug with your choice of dialer app has caused a problem with placing calls that won’t be there with the standard application. If you’re using a third-party dialer, switch back to the stock Samsung Phone and Contacts applications.Select “Storage,” then press “Clear Cache” to reset the app. Just head into Settings, scroll down to the “Apps” menu, and select “Application manager.” Once your apps list loads, find the “Contacts” application. While the two applications do have different functions, they also have several functions tied together. While the Phone application itself doesn’t have a way to clear the application cache, you can clear the cache of your Contacts app for a similar effect.Typically this takes one-to-three hours, depending on the cause and severity of the outage. ![]() If your carrier is currently experiencing an outage, you’ll have to wait for operations to be re-enabled. Typically, searching Google for “ outage” will return coverage and outage maps, which you can use to check your current location. These outages happen infrequently, but often enough that it’s worth looking into. If you’re in an area that normally has coverage, your phone may be experiencing network connectivity problems, or your carrier might be suffering from an outage. If you don’t have a signal from your wireless carrier, you may be in a dead zone. You should see 1-5 bars, along with a 4G or 3G logo, depending on the data speed in your area. ![]() In the top right corner of your screen is your status bar.
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